Payment methods
The payment methods available for your order are displayed at checkout. Please select from the options shown there.
Payment icons displayed on our website indicate supported payment services. Availability for a particular transaction is confirmed at checkout.
Currency and VAT
All prices and payments are in pounds sterling (GBP).
Displayed product prices include applicable VAT. Our VAT registration number is GB177804379.
Standard UK delivery is free, with no minimum purchase. The full amount payable is displayed before you submit your order.
Payment processing
Payments are processed through the payment provider selected at checkout. Your provider can request authentication or authorisation before completing the transaction.
We do not store complete payment-card numbers or card security codes.
An order acknowledgement confirms receipt of your order. Order acceptance is explained in our Terms of Sale.
Payment problems
If a payment fails or appears to have been collected more than once, check your payment account and contact support@mirasor.com.
Please include your order number, payment date and a description of the issue. Do not send complete card numbers, security codes or account passwords.
We will investigate confirmed duplicate or incorrect charges and arrange the appropriate refund.
Refunds
Refunds are made to the original payment method. For returned goods, the refund will reach your original payment account within 8 calendar days after we receive the return, or applicable evidence of return as explained in our Returns and Refunds Policy.
Contact
MIRASOR is operated by INDEPENDENT BANKING PROFESSIONALS LTD.
Email: support@mirasor.com
Customer service hours: Monday–Friday, 10:00 AM–6:00 PM UK local time, excluding UK public holidays.