Seller
MIRASOR is operated by INDEPENDENT BANKING PROFESSIONALS LTD, registered in England and Wales under company number 08728020.
VAT number: GB177804379
Registered office: 6 Clinton Avenue, Nottingham, England, NG5 1AW, United Kingdom.
Business, dispatch and return address: Fairfield House, 1 Fairfield Street, Bingham, Nottingham, NG13 8FB, United Kingdom.
Email: support@mirasor.com
Products
The relevant product page describes the item offered for sale. Please check the description, specifications and included contents before ordering.
Display accessories are included only where expressly listed in the product description.
Goods supplied must match their description. Your statutory rights apply if goods are faulty or not as described.
Prices and payment
Prices and payments are in GBP. Displayed product prices include applicable VAT.
Standard delivery throughout the United Kingdom is free. The total payable and available payment methods are displayed at checkout before you submit the order.
See our Payment Policy.
Ordering
Please check your products, contact details and delivery address before submitting an order.
An automated acknowledgement confirms receipt of your order. We accept the order when we send dispatch confirmation or expressly confirm acceptance.
If we cannot fulfil an order, we will notify you and refund payment collected for the unfulfilled goods.
Delivery
We deliver throughout the United Kingdom.
Processing takes 1–2 business days, followed by 3–5 business days in transit. Estimated total delivery time is 4–7 business days.
The cutoff is 6:00 PM, Monday–Friday, London local time. Business days exclude UK public holidays.
We remain responsible for goods until they come into your physical possession, or that of a person you nominate, subject to applicable law.
See our Shipping Policy.
Returns, exchanges and cancellations
We accept defective and non-defective returns, including new and slightly used products. Request a return within 30 calendar days of delivery and send it back within 14 calendar days of approval.
We email a free prepaid return label after approval. We pay approved return shipping, and there is no restocking fee.
For exchanges, we pay both the return shipping and standard delivery of the replacement. You pay any increase in price, and we refund any decrease.
Refunds reach the original payment account within 8 calendar days after receipt of returned goods, or applicable evidence of return.
For cancellation procedures and statutory rights, see our Returns and Refunds Policy.
Complaints and consumer rights
For a complaint, email support@mirasor.com with your order number and details of the issue. We respond within 1–2 business days.
Nothing in these terms limits your statutory rights concerning goods, delivery or refunds.
These terms are governed by the laws of England and Wales. Consumers elsewhere in the United Kingdom retain the mandatory protections and court rights applicable where they live.